INCLUDED WITH EVERY SMART WEBSITE
Your Complete Business Command Center—Included Free
Every LocalConnect Smart Website includes the Customer Hub at no extra cost. Manage your entire business from one powerful platform: CRM, calendar, inbox, pipelines, and more. Everything you need to run your business smarter, not harder.
What Is the Customer Hub?
Running a business means juggling dozens of tools: one for email, another for scheduling, a third for customer data, and more for invoicing, messaging, and tracking leads. It's overwhelming, expensive, and inefficient.
The Customer Hub changes everything.
Your Customer Hub is a complete business operating system that brings every essential tool into one centralized platform. It's the foundation of your Smart Website—designed to help you manage customers, track leads, schedule appointments, and communicate across every channel without switching between apps or paying for multiple subscriptions.
Think of it as your business command center. Everything you need to run your operations efficiently lives in one place, accessible from any device, anytime.
All-in-One Platform
Replace 5+ separate tools with one unified system
Included Free
No extra fees—comes with every Smart Website
Access Anywhere
Desktop, laptop, tablet, or mobile—always in sync
Everything You Need in One Hub
Your Customer Hub includes seven powerful features that work together seamlessly to help you capture leads, manage customers, book appointments, and grow your business—all from one platform.
Smart Website Connection
Your Customer Hub is directly connected to your Smart Website. Every form submission, chat conversation, phone call, and visitor interaction flows automatically into your Hub. Leads are captured instantly, contact records are created automatically, and follow-up workflows are triggered without you lifting a finger.
Automatic lead capture from website forms and chat
Real-time visitor tracking and notifications
Seamless integration between website and CRM
No manual data entry required
CRM & Client Accounts
Your Customer Relationship Management system is the heart of your Hub. Store unlimited contacts, track every interaction, organize clients with tags and smart lists, and maintain a complete history of every conversation, appointment, and transaction. Never lose track of a customer again.
Unlimited contact storage with detailed profiles
Complete interaction history in one place
Smart tagging and segmentation for targeted outreach
Custom fields for industry-specific data
Notes, tasks, and reminders for each contact
Quick search and filtering to find anyone instantly
Centralized Inbox
Stop switching between apps to check messages. Your Centralized Inbox brings every conversation into one place: SMS, email, WhatsApp, Facebook Messenger, Instagram DMs, Google Chat, and website chat—all in a single, unified feed. Respond to customers from any channel without leaving your Hub.
All communication channels in one inbox
Never miss a message from any platform
Respond faster with unified conversation view
Full message history attached to each contact
Team collaboration on customer conversations
Mobile app access for on-the-go responses
Bookings Calendar
Your integrated calendar system makes scheduling effortless. Customers can book appointments directly through your website, chat, or phone AI—and it syncs automatically with your calendar. Set your availability, accept payments upfront, send automated reminders, and eliminate no-shows. It works with Google Calendar and Outlook, so you're always in sync.
Online booking directly from your website
Automated appointment reminders via SMS and email
Google Calendar and Outlook synchronization
Accept payments at time of booking
Customizable availability and time slots
Reduce no-shows with automated confirmations
Team calendar for multi-staff businesses
Pipeline Tracking
Visualize your sales process from first contact to closed deal. Your Pipeline Tracking system lets you create custom stages that match your workflow, drag contacts through each phase, and see exactly where every opportunity stands. Identify bottlenecks, forecast revenue, and never let a lead fall through the cracks.
Visual drag-and-drop pipeline management
Customizable stages for your sales process
Automated progression based on customer actions
Track deal value and forecast revenue
Identify where leads get stuck
Bulk actions to move multiple contacts at once
Reports and analytics for optimization
Works with Your Integrations
Your Customer Hub doesn't replace the tools you already love—it works with them. Connect seamlessly with the apps and platforms you use every day. Whether it's your email provider, social media accounts, payment processors, or other business tools, your Hub integrates smoothly to create one unified ecosystem.
Popular Integrations Include:
Email: Gmail, Outlook, Microsoft 365
Payments: Stripe, PayPal, Square
Communication: Zoom, Twilio, Mailgun
Social Media: Facebook, Instagram, WhatsApp
Calendar: Google Calendar, Outlook Calendar
And many more...
Integration Partner Logos
Desktop, Laptop, Mobile Access
Your business doesn't stop when you leave the office—and neither does your Customer Hub. Access your entire system from any device: desktop computer, laptop, tablet, or smartphone. Everything syncs in real-time, so you can respond to leads, check your calendar, or update a contact record from anywhere.
Fully responsive design works on any screen size
Native mobile app for iOS and Android
Real-time synchronization across all devices
Manage your business from anywhere
Push notifications for important updates
Offline access to key information
Why the Customer Hub Matters for Your Business
The Customer Hub isn't just about convenience—it's about giving you back control of your business. Here's what changes when you have everything in one place.
Save Time Every Day
Stop switching between apps, logging into multiple platforms, and manually transferring data. Everything you need is in one place, saving you hours every week.
Never Miss an Opportunity
Every lead is captured automatically, every message is tracked, and every appointment is confirmed. Nothing falls through the cracks.
Deliver Better Customer Service
With complete customer history at your fingertips, you can provide personalized, informed service that builds loyalty and trust.
Grow Your Business Faster
Clear visibility into your pipeline, automated follow-ups, and streamlined operations mean you can handle more customers without adding overhead.
Before vs. After
Before Customer Hub
Juggling 5+ different software subscriptions
Manually entering leads into spreadsheets
Missing messages across multiple inboxes
Double-booking appointments
Losing track of where leads are in your process
Spending hours on administrative tasks
Paying $200+ per month for multiple tools
Frustrated customers waiting for responses
After Customer Hub
One platform for everything
Automatic lead capture and organization
All messages in one centralized inbox
Synchronized calendar with automated booking
Visual pipeline showing every opportunity
Automated workflows handle repetitive tasks
Included free with your Smart Website
Instant responses and happy customers
How It Works With Your Smart Website
Your Customer Hub and Smart Website are two sides of the same coin. Your website is the front door—where customers find you, learn about your services, and reach out. Your Customer Hub is the back office—where you manage those relationships, track progress, and run your operations.
They work together seamlessly. When someone fills out a form on your website, they're instantly added to your CRM. When your AI chatbot books an appointment, it appears in your calendar. When a customer calls your Voice AI, the conversation is logged in their contact record. Everything is connected, everything is automated, and everything just works.
Customer Interacts with Your Website
Visitor fills out a form, chats with AI, or calls your business
Data Flows to Customer Hub
Contact is created, conversation is logged, workflows are triggered
You Take Action
Follow up, book appointments, close deals—all from one platform
Included Free with Every Smart Website
Most business management platforms charge $100-$300 per month—on top of what you're already paying for your website, email marketing, and other tools. With LocalConnect, the Customer Hub is included free with every Smart Website. No hidden fees, no per-user charges, no surprise costs.
What You'd Pay Separately:
CRM System:
Email Marketing Platform:
Appointment Scheduling Tool:
Pipeline Management Software:
Unified Inbox Platform:
CRM System: $50-$150/month
Email Marketing Platform: $30-$100/month
Appointment Scheduling Tool: $15-$50/month
Pipeline Management Software: $40-$100/month
Unified Inbox Platform: $30-$80/month
$50-$150/month
$30-$100/month
$15-$50/month
$40-$100/month
$30-$80/month
Total:
Total: $165-$480/month
$165-$480/month
$0/month
Included free with your Smart Website
Get your Smart Website and Customer Hub today. Start managing your business smarter, not harder.
Real Results from Real Businesses
LocalConnect customers using the Customer Hub are saving time, capturing more leads, and growing their businesses faster.
10+ hrs
saved per week
By centralizing all business operations
40%
more leads captured
With automated lead capture and follow-up
3x
faster response times
With unified inbox and notifications
The Customer Hub has completely transformed how I run my business. I used to spend hours every week juggling different apps and manually tracking leads. Now everything is in one place, and I can manage my entire operation from my phone. It's been a game-changer."
— James Peterson, Owner, Peterson Electrical Services
Frequently Asked Questions
Got questions about AI & Automation? We've got answers.
Is the Customer Hub really included free?
Yes! The Customer Hub is included at no extra cost with every LocalConnect Smart Website. There are no hidden fees, no per-user charges, and no surprise costs. It's part of your complete Smart Website package.
Do I need technical skills to use the Customer Hub?
Not at all. The Customer Hub is designed to be intuitive and user-friendly. We provide full training and ongoing support to help you get the most out of every feature. Most customers are up and running within a day.
Can I access the Customer Hub from my phone?
Absolutely. The Customer Hub works on any device—desktop, laptop, tablet, or smartphone. There's also a native mobile app for iOS and Android, so you can manage your business from anywhere.
What happens to my existing tools and data?
We can help you migrate data from your existing systems into the Customer Hub. We also integrate with popular tools like Gmail, Outlook, Google Calendar, and more, so you can keep using what works while gaining the benefits of a centralized platform.
How many contacts can I store in the CRM?
Unlimited. You can store as many contacts as you need without any additional fees. Whether you have 100 customers or 10,000, the Customer Hub scales with your business.
Can multiple team members use the Customer Hub?
Yes. You can add team members to your Customer Hub and assign different permission levels. Everyone stays in sync, and you can collaborate on customer conversations, appointments, and pipeline management.
What integrations are supported?
The Customer Hub integrates with dozens of popular platforms including Gmail, Outlook, Facebook, Instagram, WhatsApp, Stripe, PayPal, Google Calendar, Zoom, and many more. If you use a specific tool, let us know—we can likely integrate it.
How secure is my customer data?
Very secure. The Customer Hub uses enterprise-grade security with encrypted data storage, secure authentication, and regular backups. Your customer information is protected with the same security standards used by major financial institutions.